Delivery & Return

Delivery: 

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All orders will be dispatched within 48 hours. We use Royal Mail Signed for 1st Class service (approximately 1-2 working days) for all orders within the UK. If you are outside the UK please allow two weeks for delivery.

If we are unable for any reason to fulfil your order within this time period, then a member of our team will notify you the next possible delivery date by email.

UK

Signed for 1st Class

Postage £4.40

Estimated 1–2 working days from despatch

Europe

Track & Signed

Postage £12.50

Estimated 3–7 working days from despatch

Other Countries

Track & Signed

Postage £12.50

Estimated 5–14 working days from despatch



Return:

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In the event that the goods you ordered don't fit or are not to your liking, you have 14 days from date of receipt to return them. For a full refund or exchange, items must be returned unworn and in the same condition as received.

Before posting the item, please notify us by using the contact form on this site or by emailing info@denura.co.uk.

Please post returns to the following address:

denura
10 Amhurst Terrace
London E8 2BT
United Kingdom

Please ensure all returns are sent back to us via Royal Mail Recorded Delivery, as we cannot be held responsible for undelivered or lost returns. Refunds will not be made for postage.